Category Archives: Expert voices

Outsourcing X.0 ?

(Summary in English, see below)
Editorial pour le supplément “Outsourcing”, Le Temps, 23/02/2011:
Dans « The World Is Flat », Tom Friedman affirme que la globalisation a atteint le stade 3.0. Les réseaux sociaux se situent à présent au niveau 3.0 également. La contribution hollywoodienne à cette liste est le dernier volet de la saga « Die Hard » qui porte [...]

Banking - The future of sourcing (study by E&Y Switzerland)

At last, I get the chance to present the Ernst & Young (Switzerland) study “Banking - The future of sourcing” published last year. This review was triggered by a presentation of the study in my course at HEC Lausanne on May 28, 2010, by Yan Borboën, Senior Manager.
MAIN FINDINGS
(for indications about the population surveyed and [...]

Conference “European Scenario for Outsourcing and Services”, May 6, 2010

It is with great pleasure that we announce the venue to Lausanne of one of the top outsourcing specialists of Gartner Research!
Within the context of the HEC course ‘Project Management and Outsourcing’ and with the support of the Information Systems Institute (ISI) of the University of Lausanne, we are fortunate to welcome Mr. Claudio da [...]

SMBs as outsourcing customers

On April 1, 2009, more than 100 participants attended the round table meeting in Lausanne on “Outsourcing, is it only for large enterprises and IT?”. The conference was proposed by the Alumni associations of HEC Lausanne, the Business School of Lausanne University, in conjunction with the Information Systems Institute (ISI).
The round table meeting was [...]

Rountable April 1, 2009: “Outsourcing for small and medium-sized businesses and beyond the IT function”

Organized by: The Alumni associations of HEC Lausanne, the business school of Lausanne University (Switzerland), in conjunction with Outsourcing & Offshoring Excellence
Date and time: 1 April 2009, 7-9pm
Location: Hotel Alpha Palmiers, Petit-Chène 34, 1003 Lausanne, Switzerland
Participants: Dominique Freymond, Partner, mas ltd.; Jacques Bourachot, CEO Crédit Agricole Private Banking Services; Taha Benmrad, CEO, Simalaya; Pius Bienz, [...]

Philippe Perles (Partner, noveo conseil) on outsourcing strategies of Swiss independent wealth managers

On October 2, 2008, the 1st Finance Summit took place in Geneva. One of the most remarkable presentations of the seminar part was the one by Philippe Perles, Partner of noveo conseil. Jointly with Edith Parat of BNP-Paribas, he presented a portrait of the Swiss market of independent wealth managers. Most surprisingly, outsourcing is an [...]

Dominique Freymond, Founding Partner, mas ltd., Zurich, Switzerland

For many years, Dominique Freymond has been observing the evolution of the outsourcing offering in the Swiss financial services industry. He therefore is a sought-after advisor and an expert frequently consulted by the media. These are all excellent reasons to select him as one of our first interview partners, allowing us to set a stable [...]

Bundled outsourcing - a position paper by Accenture

In one of its most recent publications*, consulting firm and outsourcing services vendor Accenture makes a case for single sourcing, i.e. for “managing multiple business functions and IT systems in a single, bundled outsourcing relationship”.
As a starting point, Accenture mentions its observation that many companies with on-going outsourcing relationships have reached a plateau in their ability [...]