October 16, 2011 – 7:34 pm
Posted by Pius Bienz
This is the second part of the interview with François Jeannet who supported BSI, i.e. the Board of B-Source, during the transaction.
The first part of this interview gave an overview on the transaction and analyzed the strategic objectives of the parties involved. In this second post, the transaction is positioned in the [...]
September 15, 2011 – 9:47 am
Posted by Pius Bienz
On August 31, 2011, a major transaction in the Swiss IT resp. BPO sector was announced: Avaloq, the leading core banking software vendor, takes over B-Source, one of the key providers of bank BPO services. The size of the transaction and its strategic relevance for the industry are reasons enough to address it here. In [...]
April 7, 2011 – 8:29 am
Posted by Pius Bienz
The Information Systems Institute of HEC Lausanne, together with its visiting professor Jean-Fabric Lebraty from Université de Nice, organizes a workshop in the context of the ‘crowdsourcing’ movement and a special focus on innovation and start-up companies.
Time: 11am - 4pm (lunch included)
Place: Université de Lausanne, Dorigny campus, Internef building, room #237
Cost: attendance is free
Language: French
Practical [...]
March 3, 2011 – 12:25 am
Posted by Pius Bienz
Tunisia is one of the key near-shoring destinations for (French speaking) Europe. Therefore, the recent events in this country, kicking of the so called ‘Arabic Spring’, are of relevance from the point of view of this website. For this reason, we will try to understand the origins of this movement, to determine the impact on [...]
February 24, 2011 – 10:52 am
Posted by Pius Bienz
(Summary in English, see below)
Editorial pour le supplément “Outsourcing”, Le Temps, 23/02/2011:
Dans « The World Is Flat », Tom Friedman affirme que la globalisation a atteint le stade 3.0. Les réseaux sociaux se situent à présent au niveau 3.0 également. La contribution hollywoodienne à cette liste est le dernier volet de la saga « Die Hard » qui porte [...]
Posted in Expert voices
|
Tagged AXA, backsourcing, banking, BPO, Cantonal banks, Core competencies, country risk, critical success factors, Dell, DHL, Egypt, General Electric, ITO, JP Morgan Chase, KPO, market news, nearshoring, off-shoring, Partial outrsourcing, Risk analysis, Sainsbury, Switzerland, tutor, UBS, Unilever, virtual assistant
|
February 24, 2011 – 4:21 am
Posted by Pius Bienz
(Summary in English, see below)
Le supplément 2/2011 du journal Le Temps présente un tour d’horizon de l’outsourcing à travers huit domaines pouvant être externalisées, en commençant par l’informatique, en passant par la gestion des ressources humaines et en terminant par la gestion des contrats d’assurance. Destiné à un public non spécialisé, les articles ont un [...]
Posted in Executives Insights, literature reviews
|
Tagged Add new tag, BPO, Cloud computing, critical success factors, Facility management, HaaS, Health insurance management, HR management, IaaS, Internal audit, ITO, Numbers, Partnership, Switzerland
|
September 28, 2010 – 1:17 am
Posted by Pius Bienz
On Friday, September 24, 2010, Swisscom IT Services announced its decision to abandon individual sister company names and logos by the middle of 2011 and to integrate Sourcag into Comit.
Swisscom IT Services adopts a one-brand strategy
Swisscom IT Services (SITS) has experienced significant growth over the last years, also through external growth and the acquisition [...]
September 6, 2010 – 8:25 pm
Posted by Pius Bienz
As already mentioned concerning the March 2010 issue of the Outsourcing Journal, the latter proposes brief white papers and practice reports on a monthly basis.
One of the most interesting articles in the the August 2010 issue deals with the transformation of an offshoring relationship from a low-cost orientation to a strategic partnership. It will be [...]
June 4, 2010 – 8:28 am
Posted by Pius Bienz
At last, I get the chance to present the Ernst & Young (Switzerland) study “Banking - The future of sourcing” published last year. This review was triggered by a presentation of the study in my course at HEC Lausanne on May 28, 2010, by Yan Borboën, Senior Manager.
MAIN FINDINGS
(for indications about the population surveyed and [...]
April 27, 2010 – 12:26 pm
Posted by Pius Bienz
It is with great pleasure that we announce the venue to Lausanne of one of the top outsourcing specialists of Gartner Research!
Within the context of the HEC course ‘Project Management and Outsourcing’ and with the support of the Information Systems Institute (ISI) of the University of Lausanne, we are fortunate to welcome Mr. Claudio da [...]